02 December 2016 02 Dec 2016

The importance of technology

On Monday 14 November 2016, something happened that highlighted how much we rely on IT to function day-to-day The whole NHS email system crashed, owing to the creation of a distribution list that accidently contained the email address of every single NHS employee and contractor (Siddique, 2016) A test email was sent to the 850 000-strong NHS workforce, then hundreds of people responded with the reply-all function, which sent the email system into chaos thanks to the large volume of messages